ShowingTime, the real estate industry’s leading showing management technology provider, announced that its Appointment Center is now taking showing request calls 24/7, the first such service to be available around the clock in the real estate industry.
The Appointment Center is staffed by appointment specialists who schedule and confirm showings for residential real estate agents and offices. The service includes branded phone calls, as if the appointment center staff is in the subscriber’s office. Hundreds of thousands of listings are currently being handled by the Appointment Center, which answers calls in 12 seconds or less, then works quickly and efficiently to confirm showings.
“The Appointment Center adds measurable efficiencies to the appointment scheduling process, and allows agents to focus their efforts on winning and selling listings,” Lane said. “With our mobile app, the confirmation process is extremely fast, equipping agents to request, confirm, decline or reschedule appointments from wherever they are. Customizable feedback leads to better response rates, and allows sellers to view their own listing activity website,” he added.
ShowingTime products are currently used in more than 53,000 real estate offices comprised of 500,000+ real estate professionals to schedule more than 2.5 million showings per month. Its technology – for agents, offices, associations and MLSs – streamlines the appointment scheduling process, resulting in quicker showing confirmations and less phone tag.