The Berlin startup "Servicehead" is a newcomer to the market as a specialist for recruiting and personnel consulting in customer service and call centers. Founder Jens Mühlberg (known as TeleTalk author and founder of work @ home solutions provider virtcom) comments: "There are many job portals, but none that focus exclusively on the needs and wishes of employees in the customer service environment." Servicehead is a platform that finds suitable candidates for customer service and the call center, finds and successfully accompanies the job.
"With a clear focus on this industry, companies with servicehead have access to willing-to-change or immediately available agents, account managers, specialists and executives throughout Germany," says Mühlberg. The startup wants to support the individual candidate on his career path not only as a mediator but also as a consultant. An innovative technology enables an efficient and immediate matching of vacancies and suitable candidates. Servicehead "demonstrably offers unbeatable advantages for every company compared to the classic recruiter and headhunter" - and operates an innovative and success-based fee model. Customers paid for the search initially no fee in advance. In addition, the service head model has a preventive effect on the early fluctuation of candidates.
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