Automotive portal Autoscout24 has revealed Germany’s best car dealers for 2016 based 140,000 customer ratings.
Their performance in availability, reliability, product description, shopping experience and overall impression were all critiqued.
A total of 3,296 dealers fulfilled the criteria and received an award. That is more than three times as many excellent dealers as in the previous year.
The number of valuations also almost tripled compared to the previous year and increased from about 54,000 to 147,000. One reason: the customers were even more satisfied with the service of the car dealerships. The average of the online ratings released rose to 4.4 stars and a recommend rate of 93 percent.
"We congratulate the excellent dealers and are thrilled to be three times more than last year," said Stephan Spaete, Senior Vice President Sales & Operations at AutoScout24. "This shows that the traders are active and successful valuation management.