Ride-share app Lyft has announced a nationwide partnership with the US’s largest non-emergency medical transportation company Logisticare. The three-year deal aims to improve transportation solutions for private, commercial and government assisted riders seeking healthcare appointments and social programs.
The partnership enables collaboration in 31 of LogistiCare's states and the District of Columbia, and represents Lyft's most significant NEMT partnership. Lyft and LogistiCare have collaborated in a unique way – the companies have developed an integrated solution using both LogistiCare's proprietary platform and Lyft's API for a comprehensive solution to address riders' needs.
"Having this additional flexible transportation option with Lyft is an effective, scalable way for us to ensure both improved cost effectiveness and on-demand service," said Albert Cortina, CEO of LogistiCare in a press release.
"As the healthcare and social service industries continue to enhance their transportation benefit to encourage independent living and improve health outcomes, this ride-sharing solution can mirror what riders are already accessing for their own personal use.”
"Transportation is a critical component of comprehensive access to healthcare and the issues surrounding it are complex," said John Zimmer, president and co-founder of Lyft in a statement.
"We're working with LogistiCare to provide a powerful solution for this healthcare offering, which helps reduce isolation and empowers people with more reliable and affordable mobility."
The partnership is now available in over 276 cities in which Lyft and LogistiCare operate, and is subject to regulatory and client restrictions. Lyft and LogistiCare will continue to work together to create technology to increase on-time and on-demand performance, provide real time analytics, minimize cancellations and allow for the scale of services required for an effective, nationwide service.