eBay Motors recently rolled out new features and services to improve and deliver a more personalized and novel experience to automotive buyers.
Starting in Germany this month and later this summer in the U.S., eBay Motors is adding tire installation services to its offerings. Along with this new service, the portal has also improved its site experience which should enhance shopping features, such as a partnership with TrueCar in the U.S., to offer buyers helpful tools when shopping for new vehicles.
"At eBay we're focused on providing the most convenient shopping experience for our customers," said Jay Hanson, eBay's Vice President of North America Merchandising, Hard Goods. "Adding auto services as well as the TrueCar integration showcases our commitment to extending value and insight to buyers around the world."
For the first time, eBay is adding a new service to its Motors platform, giving shoppers the ability to bundle new tire purchases with professional installation in their local area. With this new feature, tires will conveniently ship directly to nearby automotive repair shops for installation. The new option begins this month in Germany, and will be rolled out to the U.S. later this summer.
eBay is also unveiling a new Motors homepage experience for desktop. The improved homepage offers enhanced search and browsing features for a massive selection of vehicles – both new and used – as well as parts & accessories.
In a new partnership with TrueCar in the U.S., eBay shoppers will have access to deeper insights into new vehicle pricing to quickly compare car prices.
"eBay is committed to enhancing its marketplace with the best information and buying experience it can provide to its shoppers," said Chip Perry, TrueCar's President and Chief Executive Officer. "TrueCar's pricing and Certified Dealer Network deepens and expands eBay's new car experience and we are excited to launch this enhanced platform."
The eBay Motors platform also continues to personalize each shopper's journey by offering customized fitment with My Garage, as well as trusted programs like WeGoLook1, Assurant Protection Plan2, and Vehicle Protection3. From general maintenance and small upgrades to a full restoration of a beloved classic car, eBay Motors offers buyers great deals, fast delivery and any part one might ever need.
eBay by the Numbers (U.S.) 4
2 Assurant Protection Program: Through the plan, eBay Motors shoppers can purchase extended service contracts on new, used, and refurbished automotive parts and accessories.
3 eBay's Vehicle Protection Program covers up to $100,000 for eligible purchases on eBay Motors for vehicle non-delivery, missing title, or major undisclosed defects. Buyers are automatically enrolled in the program at no charge. Learn more about what's covered and eligibility here.
4 Data as of Q1 2017 for eBay.com
SOURCE eBay Motors
Edited by G. Davila