PartCycle Technologies has launched its enhanced e-Commerce platform, PartCycle.com, making it easier than ever for automotive dealerships to get the quality parts they need for their service vehicles and provide their customers with economical part options in service quotes. Using PartCycle, dealership University Toyota in Tuscumbia, Ala. is now able to service more customers by offering low-cost, quality used OEM auto parts.
"We see customers who need to fix their car, but simply cannot afford the new part cost," says Owen Kilmury, Fixed Operations Director for the University Auto Family. "Some customers have had to forego the recommended repair service because of part cost. PartCycle allows a dealership to retain a customer that we otherwise would have lost due to the price of certain new parts. The customer gets a quality part, at a fraction of the price, and the dealership retains a customer that otherwise would have been lost."
With inventory from 55+ professional automotive recycler locations around the US, and more than 4 million parts in stock, PartCycle challenges auto dealerships and service locations to say "yes" to more service customers simply by integrating PartCycle.com into their service operations.
"We get all the options we need in a single PartCycle search," says Parts Manager Chris Britt, University Toyota. "I've spent the better part of a day just waiting on call backs for parts, but with PartCycle I find what I need quickly and easily, then can include those options in customer quotes. Then they can get what they need for their vehicle."
And now with free shipping on all parts, standard 180-day warranty coverage, and no-hassle 30-day returns, dealerships and service locations can feel confident in any part purchased through PartCycle.com. PartCycle makes it easy for them to provide the highest quality used part options—and savings—to their service customers, increasing service sales for customers needing lower-cost part options.
"We want the customer to have an option every time," says Britt. "That's why we check PartCycle every time."