Thanks to its rampant success in Southeast Asia, ride-hailing platform Grab is expanding and with that comes a wider range of offered needs for commuters. Grab is introducing GrabAssist, GrabCar Plus, and GrabFamily. These new services offer passengers a larger selection of vehicle with special needs in mind.
Lim Kell Jay, head of Grab Singapore, said the move will “make shared transport more accessible for different segments of the community."
GrabAssist is an inclusive service to empower people with mobility needs to get from point A to point B more comfortably; and its vehicles can accommodate foldable wheelchairs, walkers, and collapsible scooters.
Drivers that offer GrabAssist are also taught the basics of how to safely transfer passengers in and out of cars, as well as how to deal with passengers that are suffering from dementia.
It will be priced marginally higher than normal Grab services, with a lower commission rate of 10% to reimburse drivers for their time spent on training and supporting passengers.
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