Leah Cooper, a registered nurse, eventually became an entrepreneur by partnering with Five Pack Creative, a mobile app company.
Cooper’s experience as a charge nurse demonstrated to her the challenges associated with keeping a health care facility staffed.
During a staffing shortage, Cooper would call several traditional agencies to request a nurse. This led to hours on the phone waiting for agencies to call their list of nurses, with no guarantee of fulfillment. Additionally, the large fees charged by agencies made bringing on support cost-prohibitive. The result was often a shift that was understaffed, causing the nurses on the floor to take on a higher patient load and work overtime.
She found that staffing shortages were reducing the quality of care provided to patients and increasing stress on the caregivers. Plus, nurses were experiencing burnout and leaving the field in alarmingly high numbers.
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