Sapho, the premier employee experience portal for digital workplaces, recently announced an expansion for its solution program. Sapho Experience Portal 5.0 was released and now hourly workers can benefit from a more productive and engaging work shift, alongside a more efficient self-service system for common tasks like time entry, shift management, and personalization regarding company formation that allows for better performance.
Hourly workers are plagued by technology limitations that make it difficult for them to do their jobs. As most of these workers are not on the same identity management system as salaried employees, enterprises are forced to create customized applications that quickly become unusable and legacy. Frontline workers also generally do not have email accounts, preventing them from receiving important company announcements, critical business data, or product updates that make the workforce more successful. Furthermore, the time required to train these workers on common workforce management solutions as well as their day-to-day systems, such as inventory and point-of-sale, prohibit a smooth onboarding process. This also adds significant cost to organizations as they must ramp up these workers quickly to benefit from their seasonal and sometimes limited employment time.
Sapho Employee Experience Portal 5.0 adds support for leading workforce management solutions, including Humanity and Oracle PeopleSoft, and introduces new micro-app templates for activities such as clocking in and out, time entry, and shift changes. In addition, the new release adds support for custom identity providers, such as direct to database logins to enable IT to manage hourly workers side-by-side with salaried employees. Now, Sapho provides the entire workforce a unified view into all of their systems, self-service access for common tasks, rich text broadcast messages, personalized notifications, and one-click actions that can be completed on any device, messenger, or intranet.
“Hourly workers have a different set of requirements that force IT to manage these workers separately from salaried employees,” commented Peter Yared, CTO and Co-Founder of Sapho. “They are typically managed on custom identity solutions, have labor rules restricting when they can access work systems, and use old and hard-to-use systems that require extensive and costly training. Unfortunately, this means that hourly workers have limited access to the information and systems needed to do their jobs. Sapho removes these barriers by providing hourly workers with a personalized portal, available during their shifts, that gives them simple, secure access to the tasks and information that previously required logging into multiple systems. This enhanced experience will simplify training, improve information access, and increase frontline worker engagement, leading to a larger benefit for the business in the end.”
Edited by K. Fanning
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