First Hotels has partnered with PMS tech company StayNTouch to deploy Rover and Zest systems in hotels across Sweden, Denmark, Iceland, and Norway. The deployment has already begun, and will soon hit all 32 hotels owned by First Hotels.
"We selected StayNTouch after reviewing about 40 other property management systems. Why? Well, we prefer technologies that are simple in nature. They must fulfill all our requirements, but also be easy to learn and easy to implement. Like many hotel companies, we experience high turnover and thus the system needs the capability to train new employees easily," said Vibeke Raddum, the First Hotels CEO. "It is also critical that it be future-minded, e.g., mobile check-in/check-out, door lock integration and whatever next is going to come down the road. This is where StayNTouch did a great job."
StayNTouch offers a variety of functions, including Rover PMS' cloud storage functions, Zest's guest services system usable on mobile, and Zest Station's customer service and guest line skipping abilities.
Jos Schaap, CEO-Founder of StayNTouch, commented, "We are delighted to be working with the team at First Hotels. They are a model of both efficiency and innovation in the application of hotel technology. We are looking forward to helping them bring operations mobility to their staff and guests."