Sam Mitchell, a former head of Rightmove's letting division has recently openly criticized High Street real estate agencies for, as he put it, “living in the past, charging exorbitant fees and not doing enough to justify their meaty commissions.”
Mitchell, who quit the portal at the end of last year to become chief executive of online agency HouseSimple, has also accused High Street agents of “cashing in” on almost half a billion pounds of fees paid as commission by sellers in the past 12 months.
In a fierce attack on the traditional agency, Mitchell even cites his former employer in part of his criticism on the industry. In a statement he says: “Consumers want value for money, and are, quite rightly, asking ‘why am I paying an agent thousands of pounds for listing a property on Rightmove and managing a few viewings?’”
Alongside his outspoken comments, Mitchell also cites the results of a survey in June of 1,023 people - all of which have used an estate agent to sell their property.
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