Careem is moving out past their platform and began a package delivery service in Lahore, Islamabad, Karachi, and Peshawar last month. Using this cheaper service, consumers can send, receive, and track their smaller packages including documents, prescriptions, laundry, and other things. The service is currently available to around 5% of their customers but will be widely available for all of Careem's customers by the end of the year.
The launch of this service is a reiteration of Careem’s vision to expand into a technology ecosystem and provide solutions to its customers’ day to day problems through digital tools. The customers can now choose ‘Delivery’ car type in their Careem Apps and select the pick-up location of the item. They can then add the information of the item they need delivered in the details section and add the drop-off location. Upon delivery, the user will pay the price of the item plus the fare of the ride.
Careem has recruited and trained separate captains other than those working in its ride-hailing fleet to ensure top-quality service for the users. The service is also significantly more affordable than a passenger car type.
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