Volkswagen Financial Services in the UK has started their first site for their Rent-a-Car in England. This starting time will have three Volkswagen retailers, and two SKODA retailers, run the Rent-a-Car services out of their own stores.
Customers will be able to book online by choosing the retailer they want to collect from, booking the vehicle that they want from a selection of the two brands’ most popular models, specifying the dates they want to hire it for and then paying online.
Research shows that a significant number of short-term car rental customers dislike collection locations, “hidden costs” such as unclear damage, fuel and excess mileage charges and high-pressure sales techniques at the collection desk. This new service intends to address those concerns.
The Rent-a-Car service will provide customers with simple, clear pricing of hire costs, a low excess as standard and paperless vehicle check-in and out. This includes six-point photography of the vehicle to alleviate potential concerns in relation to vehicle damage charges.
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