One of the largest platforms for hourly work, Snag, has recently announced that Jim Monroe would be joining the company's team as new Chief Experience Officer. The new role is designed to manage "improving the overall experience for Snag customers", including potential candidates and seeking employers alike.
Monroe joined Snag in 2012 and most recently oversaw the company’s customer and people operations, including value-added services, customer service and technical support, human resources and workplace. He has more than 20 years of experience in leading service and consulting operations, as well as implementing technology for large enterprises.
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