Service success company Samanage has recently announced a successful $30 million investment from growth-focused private investment platform, Morgan Stanley Expansion Capital. Samanage hopes to use these funds to accelerate year-over-year growth and expand global market shares within IT Service Management (ITSM) industry.
This new funding comes after several years of sustained growth for Samanage. Samanage was built to address the need for a modern IT and employee service management platform that people love to use. Today, Samanage serves over 2 million users worldwide and helps them to rapidly and consistently deliver a superior service experience across departments, including IT, HR, finance, facilities, marketing, and any other team. These solutions have the ability to transform how employees get their work done, while ultimately improving how external customers are served.
“By providing the most innovative employee service management solution in the market, we are able to focus on redefining the service experiences of our customer’s employees. Samanage gives organizations the ability to dramatically improve employee engagement and productivity,” said Doron Gordon, Founder and CEO. “Service Success translates to employee success, and ultimately, business success -- and that’s what Samanage is all about. We are excited to partner with Morgan Stanley Expansion Capital to accelerate our vision."
Samanage continues to build upon IT Service Management (ITSM) best practices to create a platform that is as usable as it is cutting-edge by incorporating the latest technologies, ranging from automation to artificial intelligence and machine learning.
Read more here.
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