Hotel Room Chooser is a new platform that allows for hoteliers to receive customer data, increase direct bookings, and maximize brand experience which will encourage repeat customers. The newly launched online platform lets guests choose their own hotel room prior to check-in.
The technology, which was recognized and shortlisted for The Brit List 2018’s Innovative Use Of Technology award, has been developed by London-based Filter Digital. Its innovation has is already being utilized by several leading hotel brands and chains, including GLH.
The platform provides guests with a visual choice of location for their booking, so they can pick the best individual room or environment for their stay and enjoy complete peace of mind.
Guests using the service are presented with bespoke interactive floorplans, photography, 360 experiences and more so they have everything they need to choose the room they want – and the entire experience is also optimized for mobile.
A built-in notification system uses email and SMS to communicate with guests throughout the room choosing process, including confirmation once complete.
“Hoteliers using Hotel Room Chooser also benefit from integration with reception desks at individual locations.”
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