For nearly two years now, iLingo2 has been utilizing Lyft's platform, a ride-hailing company with over 600,000 cars, to provide transportation solutions to select customers while providing feedback and creating new standards so the user experience for those who don't have accounts can be improves.
Last month, iLingo2.com launched Triage Transportation. This innovative solution will help clients save significantly in medical fees due to missed appointments, as well as reduce prolonged TTD payments and open claims, all geared toward cutting down on total claims cost while improving patient care.
iLingo2.com's technology investment and integration will now allow iLingo2.com to have a dashboard with a complete view of client route information, such as patient pickup and drop-off locations, routes taken, and duration and distance of trips.
Triage Transportation will feature a significant upgrade in customer service to patients, who will no longer need user accounts to view driver and vehicle location and request a return trip to their original pick-up location.
iLingo 2 will also begin to combine their proprietary call center technology to they can always be connected with their patients, speaking any language, and boost the patient satisfaction and ease of use for their customers.
Edited by M. Hunt
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