Tekion comes to market with their digital Service Experience (dSE) platform. dSE is the only end-to-end digital technology for both consumers and dealership personnel that connects the entire service experience from appointment scheduling to payment and everything in-between. "Consumers are experiencing more advanced services and transactions outside the auto industry," said Napoleon Rumteen, Senior Vice President of Sales and Business Development at Tekion. "Through dSE, consumers can look forward to Amazon-like machine learning capabilities, incredibly fast check-ins, real-time updates, a personalized interface, and easy online payment options." Rumteen elaborates, "Concurrently, dealers will benefit with greater efficiency and profitability using our platform. dSE's mobile interface reduces customer wait times and through machine learning, suggests upsells on parts and services that are most relevant and make sense to their customers."
Tekion is funded by some of the world's best financial and most relevant strategic investment firms from both the tech and automotive space namely, Index Ventures, BMW i Ventures, Alliance Ventures, Storm Ventures, AME Ventures, Exor and Airbus Ventures. The Tekion team is delighted about the support from these great financial VCs and strategic partners that solidify Tekion's purpose in simplifying and modernizing automotive retail.