Dubai recently reached a new landmark toward becoming more and more paperless as Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, the Crown Prince of Dubai and the Chairman of the Dubai Executive Council, started up two new customer experience platforms where government transactions can take place in one place called the Dubai Now app.
Sheikh Hamdan introduced how residents can do all the usual government paperwork required in driving a vehicle and moving to a new flat - just by logging into the app.
"Today, we look to the tremendous progress Smart Dubai has made, in collaboration with other government entities, which has materialised in the launch of the first two integrated experiences that usher in a new era of digital government services and propel Dubai to the fore in the field of smart city experiments," Sheikh Hamdan said during his visit at the Smart Dubai Office headquarters on February 6.
The first experience offered by the Dubai Now app covers all the stages required to drive a vehicle in the emirate: from obtaining a driver's licence; to finding a vehicle; contacting the buyer; obtaining the documents and making an offer; buying insurance; registering the vehicle in the Roads and Transport Authority licensing systems; and even viewing financing options.
The second journey, on the other hand, is all about the transactions required to move to a new residence. It covers searching for a new house in collaboration with Dubai Assets Management; completing all transactions related to rent and contracting and integrating it with the Dubai Land Department; and registering for Dubai Electricity and Water Authority services. Even internet and telephone services can be activated without having to go to a brick-and-mortar shop.
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