During last year, Manheim's Digital Marketplace saw over 2 million car sale transactions happen on their platform to consumers.
This year Manheim is investing $100 million into growing their Digital Marketplace throughout the year and are now providing new features for auto dealers which will partner them up with "a dedicated expert" to assist with selling cars using the Digital Marketplace.
This new feature will be named Manheim Express Concierge will let car dealers to list out their inventory using Manheim's online tools and quickly sell through their vehicles while improving their profits. Experts working for the Express Concierge will provide end-to-end service which will include help listing inventory and providing advice over wholesale strategy. Their assistance will help dealers save money and time while maximizing revenue.
Car dealers within the United States who sign up for the program will also have the choice to have a Manheim Express expert come to their dealership to and collect vehicles the dealer wants on wholesale. This expert will use the Manheim Express app to store information like vehicle condition, VIN, and photos and the expert will help the dealer list the car and deal with any announcements as well as suggest a proper price and channel options depending on what the dealer desires.
“We know the digital marketplace can offer tremendous benefits for dealers to more efficiently run their businesses, but we also know dealers are already strapped for time,” Manheim Vice President of offsite solutions Derek Hansen said recently. “Our specialists literally meet dealers where they are and offer expert assistance on dealers’ overall wholesale strategies, from listings to financing and, when needed, transportation. It’s all part of the full-service consultation our experts are uniquely equipped to provide our clients.”
Manheim started up their Express Concierge service in select markets at the end of last year and throughout the US during the start of this year. Now that the service is all over the country, dealers will no longer be required to make no upfront cost payments.
The company also started up their Seller Desktop feature allowing dealers to make knowledgeable and quicker choices about their auto inventory. These improvements will give dealers an overall view of their current inventory and group portions of the inventory together based on status. A dashboard will provide the dealer with a quick list of inventory and the actions they can take as well as a seller dashboard for what inventory is being sold.
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