The car industry is seeing more and more technology companies become interested in teaming up. This includes companies like Vast, Peddle, and TrueCar. Though these companies are taking on some of the problems within the car industry, like finding correct prices or selling off a used car, they still ignore the service work portion of the market.
“Everyone is trying to help the consumer buy cars, but there isn’t a lot out there focused on the service side,” said Stephen Granger, Founder of RecallRabbit.
We’re a Match.com for dealers and recalls.”
Granger hopes to change everything with RecallRabbit, his new company that focuses on both service and dealerships as well as the untapped potential of recalls.
According to Granger, recalls cover around 25% of all vehicles currently running within the United States even though any repairs that are needed wouldn't cost the owner anything.
“People are apparently too busy for free,” said Granger.
This adds up to nearly 60 million cars that could run into problems and even become a risk while out driving. To help reduce that number, RecallRabbit allows dealers with recalled vehicles in their inventory to contact auto-makers' service teams to set up the repairs.
“We’re a Match.com for dealers and recalls,” said Granger. “We match Ford and Chevrolet together so that they can help each other to get the recall fixed.”
The company hopes that this will help dealers trying to sell their cars as well as getting the dealership's cars properly serviced and repaired for consumers.
“Typically dealers make a much higher percentage of their revenue on the service side so it’s much more advantageous to have service full and the bays being utilized instead of sitting there empty,” said Granger. Granger is an industry veteran with over 16 years at companies like Vast, PureCars, and CarFax.
Currently, the platform only supports dealers who are trying to get their recalled cars fixed, but the company hopes to add service dealers who will be able to set up recall repair appointments and add additional business.
RecallRabbit has teamed up with 12 dealerships around the country and hopes to grow to over 130 throughout this year as well as fund raise more capital.
Already one of the company's clients is using the platform to contact car services and begin conducting recall repairs on Mercedes located on non-Mercedes branded dealership lots.
“That’s validating to me that both sides win, which has been a huge push for me the past 12 to 18 months,” said Granger. “Now it’s about getting our platform to as many dealers as we can.”