WorkJam, the front-line digital workplace provider, and JDA Software Inc. jointly announce a partnership that enables world-class employers to manage, optimize, engage and evolve their front-line teams from both the top down and the bottom up.
Through the seamless integration of WorkJam and the JDA Workforce Management platform, not only will hourly employers be able to create optimized schedules against advanced forecasting and workforce management capabilities, but they will also be able to close their availability and coverage gap. Additionally, customers will be able to extend to their front-line teams the tools they need to deliver communications, micro-learning, gamification, and agile staffing — all while complying with ever-changing labor regulations and union work rules.
“The JDA Workforce Management platform brings our customers a way to deliver a world-class workforce management solution into the hands of their front-line teams, and lets WorkJam augment that experience with total workforce engagement, self-service, open shift marketplace, task management, communication, and experiential learning, as well as facilitate time card punching, approved time off and availability requests back to JDA,” said Steven Kramer, CEO and co-founder of WorkJam. “This is why we’ve joined forces.”
Group Vice President of Product Management with JDA, Jim Prewitt, agrees, “The rollout of this new integration will empower businesses to be even more effective in serving their customers. Using the fully integrated solution, retailers can give their store associates autonomy over their schedules, all while ensuring alignment with long-term staffing needs and compliance standards. It’s a win-win for corporate teams and their workers.”
One of the main outcomes from the combination of WorkJam’s Digital Workplace with the JDA Workforce Management platform is the evolution of a better skilled and proactive workforce. JDA Workforce Management creates a role-based master schedule, while WorkJam’s Open Shift Marketplace enables workers to pick and swap shifts not only within their home location but beyond with the ability to pick and search other locations - ensuring customer coverage against changing employee availabilities. Any industry reliant on hourly workers will enjoy the benefits of shared labor, reductions in missed shifts and overtime expenses, and increased employee satisfaction.
The partnership with JDA adds to the growing momentum behind WorkJam, a leading provider of frontline solutions that enable the digital workplace for large and mid-sized organizations. The WorkJam Digital Workplace platform streamlines staffing, communication, training, task management, and more into a unified application for employees across a wide range of industries, enabling companies with non-desk workers to achieve outsized operational improvements, foster collaboration, build their culture, and discover new ways of improving business.