The influence of robotics on HR: This is how automation will evolve at work

May 15, 2019
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This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

There are more and more advances that new technologies offer. Robotization has already entered our day to day. Everything seems to indicate that robotics will have a great influence in the coming years. According to Jordi Damià, international expert in business strategy, robotization will experience growth thanks to the reduction in cost and the high productivity of its implementation.

Although robotization has been around for several years, it seems that now, and in the next three years, there will be a great expansion of these tools. According to some studies, 95% of companies say that their productivity has increased thanks to the RPA (Robotics Process Automation). In addition, 81% of business leaders support its use. There are many tasks that are automated and in this sense, implementing RPA systems helps to obtain greater productivity. Such are its benefits that 77% of company managers consider that they will implement RPA for transactional actions.

The low costs of its implementation and the necessary licenses are causing more and more companies to bet on robotization.

What tasks are automatable at work?

Within a workplace there are different functions. These are divided into two groups: those of type A (possible automation) and those of type C (of creative). Tasks A encompass those tasks that are repetitive: review documents, compare data, transcripts, etc. Type C requires a human factor that helps to make decisions and start actions. This type includes tasks that require creativity, decision-making, innovation, etc. Type C also includes tasks that can not be easily foreseen, due to the lack of data or the need to make subjective decisions.

In this sense, the tasks of type A are those that in the next 3 years are replaced by an RPA system. Especially when performing these tasks represents a higher cost for the company than the implementation of machines that do it for us.

The type C, due precisely to their creative and innovation factors, makes them unpredictable. This makes them difficult to automate activities, so they must be managed by humans.

Even so, RPA systems offer high productivity and efficiency at all levels. That is why, precisely, that new business models will be created that will revolve around robots. The implementation of RPA tools is possible already in different fields such as administration or marketing. Robotization will be a wonderful way to improve productivity, efficiency and encourage creativity. Workers can enhance their capabilities, leaving aside the most automatable tasks.

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

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May 15, 2019

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