Online marketplaces have changed the car industry and eBay is attempting to push that change further. The company recently announced they will be growing their tire installation services to over 3,500 shops.
In a statement released, eBay announced they are teaming together with CarAdvise, an auto maintenance and repair platform, which will add the 3,500 shops into their fold and include major brands like Tires Plus, National Tire and Battery, Firestone, and Tire Kingdom. Along with CarAdvise these new services will begin starting up in the next months. Consumers using eBay Motors will be able to ten times more tire listings all of which will provide installation during checkout. eBay originally started their tire installation program in 2017.
Teaming with CarAdvise will allow the company to cover new services and payments. eBay stated: “Through the collaboration with CarAdvise, auto buyers shop top tire brands and conveniently add professional installation services with their purchase. At checkout, customers are prompted to choose a service provider in their local area and complete the transaction. Following payment on eBay, customers easily select a preferred date and time for their installation appointment, and can even add additional services like a wheel alignment or oil change via the CarAdvise platform.”
Car maintenance and repairs are becoming more and more digital. Porsche is already using AR technology to quicken repairs and reduce overall time spent at dealerships for services. Porsche Cars North America introduced their "Tech Live Look" service in over 180 dealerships through the US. Porsche stated, "The system connects dealership technicians to remote experts via smartglasses for a live interaction that can shorten service resolution times by up to 40 percent.”
Tech Live Look will “combine computerized eyewear and augmented reality software to allow remote experts hundreds of miles away to see what a service technician is seeing and provide feedback while the technician works hands-free,” the statement said. “The system uses industry-leading components: ODG (Osterhout Design Group) R-7 smartglasses and the AiR Enterprise software platform from Atheer Inc.”
Financing within the auto sector is also seeing digital changes. Connected vehicle technology will increase the practice of mobile payments and shopping which will cover gasoline, restaurants, and other industries. This may change the way cars are leased out.
According to Daniel Layne, Founder and CTO of Quotevine, an auto financing company, "Conventional leasing models, whereby contract prices are determined by fixed parameters – i.e., mileage requirements, car choice, duration, residual value – will no longer be enough. With over-the-air data or software updates, connected cars have the potential to become smarter, and therefore actually increase in value throughout the duration of the contract as new functionalities are added to the car.”
There's an intense effort to better manage the data used by connected cars. Every leased connected car will be sharing their data back to manufacturers. Private owners will need to consent for their data to be sent but most often times forget to.
Digital technology is changing many aspects of the auto industry and more than likely there will be more changes to come.
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