Portal.Chat offers live chat AI chat-bot ID tracing and/or visitor ID revealing as well as social media profiles auto translating, between visitor and user White Label solutions for web portals. The company also offers Facebook Messenger integration with handling of in-coming chat via the social media.
In his interview with Erik Backer, Simon Baker stated that one of the major issues which consumers face when attempting to communicate with a real estate agent or a car dealer is that they don't always hear back from them, and Portal.Chat resolves this problem. Baker added, "When you think of it from a portal's perspective, it's great service [that of Portal.Chat], because the portal looks like they're delivering leads to the advertiser and keeping the consumer happy." Backer confirmed, "Yes, and the consumer receives a reply 24/7."
Watch the rest of the interview below.
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