It was just a few months ago that ride-hailing services like Lyft and Uber were granted approval to begin operating pilot programs at Toronto's Pearson International Airport. This was after a lot of demand from passengers and consumers who had been limited to traditional taxis when leaving the airport.
Now Toronto's ride-hailing services have added an extra piece of convenience to help passengers.
For consumers who have landed after a long flight only to find that their doesn't have signal, isn't working internationally, or died during the flight, now won't have to worry about summoning their ride-hailing vehicle.
Uber recently installed a series of kiosks within the airport to allow consumers to book a ride-hailing car without needing their phones.
The new kiosks will have a 32-inch screen along with an iPad Air. Consumers can enter their information into the system via the iPad, including name and destination, then pay with a credit card.
These kiosks are designed to be used at other airports and locations, however Jon Kantrowitz, Uber's Interface Designer for Airports and Travel, stated that these kiosks will only be at the Pearson Airport for now.
It seems that there are currently no plans to expand the kiosks to other airports or locations.
Adding ride-hailing services to the airport itself was highly controversial. Toronto has already been home to several protests from the traditional taxi industry against these new ride-hailing platforms. Even before companies like Uber were allowed to operate some scammers would pretend to be ride-hailing cars in order to trick travelers who assumed Toronto would have these platforms operating.
With these new kiosks it can be assumed that the ride-hailing pilot programs at the Pearson Airport may stick around for awhile.
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