Dealer-FX, a customer experience and delivery platform for OEMs and retail, recently announced they will be releasing their new mobile app for messaging costumers.
Dealer Messenger proactively notifies dealership employees and customers of vehicle status updates.
“Consumer preferences are evolving, forcing a disruptive transformation in the way dealerships service vehicles,” said Gary Kalk, President and CEO of Dealer-FX. “The Dealer Messenger mobile solution enables dealers to communicate to customers via text message to deliver a seamless and frictionless digital service experience.”
Service staff are not in front of their computers or tablets 100 per cent of the time. The Dealer Messenger app ensures that they will never miss a vehicle status change that will improve throughput, profits and customer satisfaction. Dealer Messenger offers:
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