Interesse releases Interesse 365 to streamline employee benefit access

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

One of the main problems of insurance users is the lack of immediacy to realize their benefits. Therefore, Interesse, the leading Mexican firm in corporate brokerage services in insurance and bonds, has presented Interesse 365, the first technology platform in the sector Insurer specialized in the administration of employee benefits with the focus on providing the best service experience.

With this platform, companies benefit their employees by providing them with the opportunity to meet their needs in real time for major medical expenses, life insurance and flexible benefits.

In Mexico, despite the progress in digital transformation, only one in four companies takes advantage of the opportunities of technology and big data in the administration of employee benefits, missing the advantages they could have in terms of efficiency, savings and satisfaction of his collaborators

“Only one in four Mexican companies takes advantage of the opportunities of technology and big data in the administration of employee benefits. Through Interesse 365, Human Resources directors now have a tool never before seen for the immediate attention of medical expenses claims of their staff, the generation of intelligence information that helps to detect and anticipate decision making for the company,” said Rubén Illescas, Deputy General Director of Interesse.

Meanwhile, Mauricio Reynoso, director of the Mexican Association in Human Resources Management A.C. (AMEDIRH), pointed out that employee benefits are the main motivator to achieve an optimal working environment that favors the company's business objectives. Among the main benefits are: major medical expenses insurance, life insurance, savings fund, pension plan, among others.

“Today more than ever, employee benefit programs need to make staff fall in love and be sustainable for organizations. Therefore, the importance of having specialized insurance brokerage firms that design true “tailor-made suits”, highly innovative and that provide extraordinary service,” he said.

It is estimated that 15% of the insured staff of a company makes use of their medical expenses insurance over a year, and this figure grows up to 40% if we consider it at the employee level.

“After payroll, major medical expense insurance is the second most important investment in organizations. Therefore, in Interesse we work to impress and captivate our clients, we want to provide innovative solutions, defining the coverage and characteristics adapted to their needs and making them sustainable over time,” said José F. Torres, Chairman of the Board of Directors and CEO of interest.

For his part, Mauricio Torres, Director of Customer Service, recalled that the firm has 18 years of experience in the market, is located within the Top Ten among the brokerage firms in Mexico, having a portfolio of more than 500 corporate clients and 1.5 million in premiums.

"With this tool, Interesse reaffirms its commitment to apply innovation and technology to offer the best insurance service experience, consolidating itself as the best Employee Benefits broker in Mexico," he concluded.

Interesse 365 allows policyholders to access from a mobile device and charge a claim for medical expenses within minutes. In this way, with just a few clicks they can generate photos and send them to schedule a surgery or request a refund, check the status of each request, have their credentials, medical formats and the details of their policies, locate the nearest hospitals, take out optional car and home insurance, and much more.

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

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