Virtual healthcare affects talent retention, so Cigna is stepping in

Helping employees take care of their physical and mental health is key to improving their sense of well-being and safety, which has a positive impact on productivity and talent retention.

The physical and mental health care of employees improves their sense of well-being and safety, which also helps to optimize the productivity of the workforce as well as attracting and retaining talent. However, only 21% of Spanish employees see action or initiatives from their company, as shown in the latest study by major health insurer Cigna, “360 Wellbeing Survey 2019: Well and Beyond”.

To respond to this situation, Cigna has launched Doctor Cigna is the first service on the market to provide a telemedicine service for any company, and tailored to the specific healthcare needs of the workplace.

Having a doctor in the company that monitors, promotes and protects the health of the workforce is one of the many measures that can be implemented in business entities. In the case of Doctor Cigna, thanks to its complete video consultation and chat service, employees have individualized, fast, comfortable, and confidential access to direct medical advice by Cigna.

According to the INE data related to perceived health among Spaniards who are of working age, 25% of the population between 25 and 64 years rate their health status as "regular", "bad" or "very bad" , and only 22% rate it as "very good". With Doctor Cigna, a health professional supervises the physical and emotional health of employees, responding to some of the challenges presented by patient care in the company, such as the approach to chronicity and self-care training.

In addition to the distance medical consultation service, thanks to Doctor Cigna, users can enjoy:

• Prescription prescription and request for diagnostic tests.
• Personalized clinical follow-up of chronic and acute pathologies: constant support during the disease and resolution of doubts about the pathology itself and treatment.
• Personalized coaching programs in nutrition and physical activity to encourage changing habits and adopting a healthy lifestyle.
• Follow-up during pregnancy, postpartum and lactation: identification of risk factors and information and personalized guidelines in a healthy lifestyle.

Likewise, it will also be possible to obtain highly specialized guidance on issues related to the particular states of health, as well as various aspects related to medical insurance such as coverage and services included in the policy, applicable medical providers, or guidance on more appropriate medical specialists.

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