In the first installment of a wide-ranging interview about the benefits of Zubie for rental operations, Tucker discusses how the company’s solution delivers better transparency and efficiency to its clients and their rental customers.
Keeping vehicles on the road and earning revenue are always hot-button issues with rental operators. How can telematics keep vehicles on the road and maximize profitability?
The way that telematics can generate value for the rental operator around maintenance and uptime is by creating a lot of transparency around the health and diagnostics of the vehicle itself. So, by capturing data from the vehicle such as the odometer reading, we can tie that odometer reading back to specific mileage service intervals and so that they are alerted in real time about the service needs for vehicles in the fleet. And this can be beneficial for cars that are coming off rent, but also cars that might be in a long-term rent situation and are reaching thresholds while they're still out there.
If the fleet operator has the data, they have the opportunity to reach out to that customer and proactively swap that car so the service work can be done. And then for unscheduled maintenance, we're capturing a lot of data from the car around DTCs or fault codes that would typically trigger a check engine light. So, we're not only notifying them that the check engine light is on, but we're alerting them as to why it's on, so they can make a decision around, "Hey, do I need to go get that car back or can I wait for it to be returned on the natural sequence to address that." The issue there is that check engine lights can come on from everything as severe as a fuel control module to a loose gas cap, and understanding not only that it's on, but why it's on gives a lot of information that lets them make a good customer decision about that particular vehicle.
Read more here
Join us November 13-15 for the Property Portal Watch Conference Madrid 2019.