That’s exactly how Kevin Hui felt when he was managing some tenants for his parents and had to chase them for overdue rental fees.
After speaking to some friends and family, he realized that it was a rather common issue many landlords faced.
Even though there were existing solutions in the market, he found them quite expensive. He also wanted something more user-friendly and cheaper so that even his parents could use it.
With that in mind and armed with his web developing skills, Kevin set out to build a platform to do just that.
Then he ran into his first issue.
Between 2017 to 2019, Kevin worked in REV Asia’s tech team, which was where he developed his technical skills. But while he had the know-how to build Upsettled, he lacked the skills to make it visually attractive and easy to use.
This is when Yu Qing, his Co-Founder, entered the scene. Besides having digital marketing planning experience from her time at REV Asia, she had also turned her hobby of mural painting and graphic designing into her side hustle.
She then picked up designing UI and UX, and later helped Kevin with the initial UI and UX for Upsettled.
“Upsettled is a project for the both of us to improve our skills while at the same time solving existing problems,” Kevin told Vulcan Post.
The primary goal Upsettled has is to eliminate the need to chase after payments by automating reminders and tracking payment records.
This benefits not only landlords, but also tenants who appreciate being able to track their payments, get reminders before the due date, and have proper documents like receipts and invoices as proof of payment.
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