However, with the average age of using a car that is short, this would encourage an increase in the growth rate of used cars in the country. Interestingly, Aditya Lesmana, Carro's Co-Founder, said despite the increased ability to buy, Indonesians tend to prefer used cars over new ones. "However, this does not mean that Indonesians tend to choose low-quality vehicles, but rather because there are many used cars in Indonesia that have not been used for too long, between three to seven years," he said in his official statement.
Aditya said, over the past decade, the Indonesian banking sector has become more mature and has encouraged the emergence of more flexible funding options, especially for vehicle loans. Although the automotive sector for used cars is undergoing a revival, there are several things that still need to be considered, including whether the seller of used cars can be trusted and how the condition of used cars sold to dealers themselves.
What is clear, Indonesia is the country with the largest population in Southeast Asia. More than half of Indonesia's total 270 million population has been connected to the internet and many of them are young people who in just a few more years will get ready to buy their first car. "Young people who grow up with the internet are less likely to visit dealers without collecting information online beforehand. This shift in behavior shows an opportunity for technology to improve the customer experience," said Aditya.
According to him, over the past decade, his party has seen various car listings undergo a process of digitalization and shifted from the use of print media to digital media. However, car listings can only provide limited information. "Cars that are sold may look good at first glance, but most new problems arise when consumers have made a purchase and drive the car on the streets," he said.
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