Purplebricks has strongly refuted bad practice, saying it demands the highest standards and has zero tolerance of non-compliance among its agents.
The ex-Territory Owner has asked not to be identified, but was with the hybrid agency for over three years, leaving towards the end of last year. They now work for a high street agency.
During the ex-TO’s time at Purplebricks, they kept a running blog, called ‘My Life in a Cult’, which made a large number of claims.
One claim is that agents who were going for a new instruction filled in various ‘boxes’ one of which purported to show the vendor how many potential purchasers were looking for a home like theirs.
According to the former TO, the agents filled in any number of potential purchasers, pulled from the air.
The agent said that Purplebricks had a system called Dave which registered potential purchasers:
“However, as Purplebricks is not particularly a buyer-friendly agency, this system is very rarely used.”
The agent said that Local Property Experts would put in any number, and said these ranged from between 50 and 1,200.
Read more here