What do consumers do when their car breaks down? Should they attempt to fix it, call a repair shop, return to the dealership? Once you do schedule maintenance, how does a consumer keep track of the repairs?
These are all questions that were thought of carefully when designing the Winchat mobile application. Their company slogan is “Winchat is your car’s best friend.”
Co-Founded by Adeeb Tenawi and Mohammed Ali, Winchat will go live this February. The app operates as a mediator between customers and all possible car service providers. Whether it is towing trucks, roadside assistance vans, dealerships, garages, portable car washes, or even car rental offices, Winchat has you covered.
It is a platform where supply meets demand, and with transparency being the primary driver, customers are in the know throughout the entire process. Winchat has taken a massive gap in the market, closed it, and took it to the next level by utilizing modern-day technology to turn what used to be a painful hassle into an entertaining process.
For instance, a customer’s car breaks down, Winchat allows them to request help and immediately get a list of different bids from service providers with a proposed price and time of arrival. The customer has presented the freedom to select the most appropriate and convenient offer, complete the payment using different available payment options, then sit back and watch their rescue come to their aid via geo-tracking.
After the service is complete, the customer is free to provide feedback on their experience to ensure all services are conducted up to standard.
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