Blue Water Importers, an organization that imports more than 10,000 vehicles annually from Canada, has used Lot Vision to add efficiencies and optimize operations.
"Not only has Lot Vision saved us time when locating vehicles, but it has allowed us to identify and improve gaps in our processes. It has also proven to be valuable in reducing unauthorized use of vehicles," said Jarod Dempsey, Chief Information Officer, Blue Water Importers. "We had been in the market for a solution like this for a long time and, until Lot Vision, we were unable to find a reasonable and reliable system that was simple to deploy but also scalable."
Lot Vision enables users to improve operational efficiency, streamline workflows and enhance customer experience by providing real-time location and telematics on all vehicles. Through a GPS-based wireless device placed in a vehicle's on-board diagnostics port or tracker attached to a steering wheel, Lot Vision technology provides instant answers such as what cars are in stock, where they are on the lot, whether they need maintenance, and which are ready for sale – all from a mobile device or laptop.
"Since vehicles are constantly being moved around, dealerships often have a difficult time knowing exactly where a certain vehicle can be found," said Donnie Beamer, director of automotive solutions, Cox2M. "This can be detrimental to the customer experience, particularly when someone has located a car online and has come in to take it for a test drive. Lot Vision allows dealers to locate that particular car – or any other – with a few clicks on a keypad or swipes on a connected mobile device."
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HGreg.com, which manages 30 privately owned dealerships throughout North America, has also recently integrated Lot Vision and has seen improvements in operations and the customer experience.
"With Lot Vision and the HomeNet integration we'll be able to view information that we used to have to pull from multiple sources or couldn't access at all. We expect to benefit from this daily," said Chase Sattler, vice president of operations, HGreg.com.
Cox Automotive and Cox2M also plan to integrate Lot Vision with Dealertrack DMS, to give clients a seamless workflow that helps save time by allowing them to locate vehicles directly from DMS.
"Whether a dealership has 200 cars or 20,000, Lot Vision can help depict inventory more accurately, locate vehicles quickly and optimize the customer experience for both wholesale and retail operations," continued Beamer.