Only a fraction of employee intelligence is being put to use
Too much intellectual brainpower and expertise is going underutilized, with further statistics pointing to a critical disconnect between the knowledge and skills organizations have access to, and how they organize and leverage them:
Lost productivity is plaguing enterprises
Meanwhile, individuals that want to either share skills and expertise or ask questions lack direction on who to approach and how. The sheer quantity of data at our disposal coupled with an inability to find task-critical information easily is posing a huge threat to productivity as enterprises risk losing out to duplication, slowed innovation, mistakes and inhibited problem-solving:
“Not being able to quickly and efficiently access organizational intelligence is a huge burden on productivity,” commented Oliver Muhr, CEO of Starmind. “Failing to find, unlock and share knowledge effectively not only leads to a duplication of work and time wasted but makes the brain drain a real threat. As the war for talent, expertise, and skills heats up, organizations need to do more to make use of their collective brainpower and skills. Giving employees on-demand access to the information they need can plug productivity holes, enable them to excel in their job and solve problems quickly.”
Poor knowledge structures are impacting employee satisfaction
It’s not only business productivity at risk, but employee satisfaction and retainment too. Starmind’s Future of Work Research found over half of workers have previously left a job due to not having access to the information they need to work effectively, while 83% feel happier at work when sharing knowledge and helping others. As Gen Z’s become a growing force in the workplace, bringing with them a greater propensity for collaboration and knowledge-sharing, firms need to do more to untap the power of their team’s intellectual capital.
AI to help solve the future skills challenge
Leveraging and building skills in-house is fast becoming one of the most important components of enterprise strategy — one technology can support. 70% of respondents said they believe artificial intelligence adds value and can help them be more effective, while 71% feel more comfortable using a tech platform to search for information than calling a colleague. Despite this, 80% would put greater trust in a co-worker than an AI or automated response, showing the continued importance of human connections at work, even in the AI-age.
Starmind itself combines human and AI to redefine the future of work. Using self-learning algorithms it creates neural intelligence networks that replicate how the human brain works. By learning who knows what in an organization, Starmind can unlock employee’s collective intelligence and expertise to supercharge productivity and innovation, while enabling workers to develop new skills rapidly.