Cloud or self-serve? That is a topic for another time. We will look at the top 5 cloud based applications out there.
SageCRM offers a CRM solution to enhance the power and convenience of web for marketing, sales, and customer care tools needed for marketing and selling industry leading service. Its system also provides tools for managing and analysing all the current and historical data and activities.
Salesforce is known to be a market leader in CRM. It combines the best of business processes and technology that provides powerful CRM services. Salesforce.com offers an array of Cloud CRM and business application services that allow customers and subscribers to systematically record and store business data.
Acumatica utilises the power of The Cloud to deliver a complete business management solution that is easy to install and inexpensive to maintain. Acumatica is web-based so you can get started immediately and eliminate expenses associated with installing and updating client software.
Commence CRM is a robust highly flexible customer management solution for the middle market. Commence offers customers the ‘Freedom of Choice’ to deploy the CRM solution on premise or hosted on demand via the cloud. What differentiates Commence CRM from other CRM solutions starts with an intuitive, friendly user interface that makes the product extremely easy to navigate and easy to use.
Microsoft Dynamics CRM
Microsoft’s online CRM offers different plans for professional, advanced and enterprise level businesses. The web-based service gives more enhancements in customer service capabilities. It can automate workflow and provide analytics that helps to fill the productivity of business.
Are the above mentioned, the best? That depends on what you would call the best features; there are of course open-source applications not to mention the self-serve applications that are not cloud hosted. Having said that, the trend is software as a service, and among those, these tend to standout.