Indian hotel chain giant, OYO, has yet to receive any formal correspondence from its asset owners. Regardless, OYO continues to engage with its franchisee hotel owners privately to resolve any issues, according to Head of Supple at OTO Hotels & Homes, Ayush Mathur.
OYO said it would take strict legal action for breach of contract against any hotel on its platform that boycotts bookings under the influence of small vested interest groups. Most of the boycott threats are being made by small groups of people who have no property associated with OYO, the company said in a statement.
OYO has not received any formal communication from any of its asset owners and the company continues to engage with its franchisee hotel owners on a one-to-one basis to resolve issues, OYO Hotels & Homes Head of Supply Ayush Mathur said.
“However, some such individuals have also been threatening to ignore the agreements and not accept online bookings, which will lead to breach of contract and involve legal liabilities as we cannot and will not let anyone hamper the customer experience. We will take strict legal action and take them to court,” he added.
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