Cars.com ranked the highest in overall satisfaction among third-party websites in J.D. Power’s 2016 Automotive Mobile Site Study.
This is the second time the company has earned the top spot in the study (previously in 2013), which examines the features and content of automotive manufacturer and third-party mobile websites and their usefulness in the vehicle-shopping process.
This achievement coincides with Cars.com gradually unveiling a new, responsively designed website. That process will be completed later this month.
“We could not be prouder to claim the highest ranking in this year’s mobile study,” said Alex Vetter, president and chief executive officer of Cars.com in a statement.
“We know consumers are using mobile more than ever during the car-shopping process. Our goal was to meet the needs of today’s shoppers by providing a responsive, seamless experience regardless of screen size or device preference. Ranking highest demonstrates that consumers like what they see and our hard work has paid off.”
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