Freelancer.com offers safe on-boarding for gig workers across the globe

Take any random business owner, perhaps with an outdated website that needs a revamp. They head online, post an opening for a short-term project, where a designer from another country replies, and accepts the work. A short time later, a fresh site is up, the freelancer is paid, and it's a success for both parties.

At least, that’s how it should work. Unfortunately, smoothly and securely connecting employers and freelancers from around the globe is no easy task. What looks like a simple process actually requires powerful tools to keep all parties safe from the online interactions and transactions that could go wrong. 

Employers obviously want to address their hiring needs quickly, but they cannot risk accidentally connecting with people who are less skilled than they seem or fraudsters pretending to be legitimate freelancers. Additionally, those whose livelihoods depend on gig work will face financial issues if they pour time into a project for an employer who refuses to pay. Gig work marketplaces must tackle these concerns on top of meeting various governments’ security and compliance regulations – and do so quickly, or they’ll turn their user base away. 

In a recent interview with PYMNTS, Matt Barrie, CEO and Founder of Freelancer.com, explained what it takes to provide swift, secure on-boarding to freelancers and employers around the world. 

“You want to authenticate your users so you know who they are, and you want to stop fraud,” he said. “It’s complicated because, in all these jurisdictions around the world, identity documents are different […] and those documents will change over time.” 

Read more here.

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