Seeking to lead the way in Singapore’s gig economy, on-demand jobs platform MyWork Global rolled out its new app. Intended for job seekers as well as employers, the app includes a jobs bank of over 250 businesses with hourly rates and wages, a reviews and ratings system with past records of job performance, a messaging feature for businesses to directly contact the job seeker and a nudge feature where notifications can be sent to highly-rated job seekers to invite them to take up a gig.
A member of the Singapore Centre of Social Enterprise (raiSE), MyWork Global offers heavily subsidised training to job seekers in partnership with its official training partner, Mendaki Sense, as part of its commitment to upskill the workforce in Singapore. MyWork Global also works in partnership with NTUC U Live on training and advocacy initiatives, and is supported by the Singapore Malay Chamber of Commerce & Industry (SMCCI) and SME Centre on the same.
Founded by Rebecca Chiu, the app currently sees the highest demand from businesses in the Retail, Events, and Food & Beverage (F&B) sectors. A lawyer by practice, Rebecca, CEO of MyWork Global is also the founder of Soi 55, a trendy F&B concept café in Singapore. Rachael Chiu, COO of MyWork Global, previously worked at CapitaLand under the National HR Scholarship programme, as the first batch of recipients of the scholarship.
“There is clear potential for both job seekers and businesses to benefit from a liquid workforce. Lower fixed costs and better task allocation for businesses, and improved productivity, flexibility and satisfaction for job seekers,” said Rebecca Chiu. “Transparency, efficiency and upskilling is at the heart of our business, with welfare of job seekers as the utmost priority. Over time, we envision mywork to be the go-to on-demand jobs platform not only within our focus sectors, but also specialised occupations like photographers, writers, even designers and programmers.”
With this milestone comes newer app developments in the pipeline comprising auto-generated pay-slips with the inclusion of employer CPF contribution calculations, as well as a record of the sum total of monthly payments. These additional features are a huge move towards embracing the fast-growing freelance, contract workforce, and are in line with existing Ministry of Manpower (MOM) and Central Provident Fund (CPF) policies.
Apart from helping businesses channel their resources on more strategic aspects of their operations, data amassed on the platform can also be translated into actionable market insights; businesses are able to stay competitive by adjusting their salary compensations according to current market wage rates.
The teething problem of the gig economy and a liquid workforce for businesses is primarily the reliability of job seekers, and Rebecca believes that mywork’s ratings and reviews system allows for a sustainable and cost effective way to combat the issue, “Businesses give job seekers a rating after every shift, which allows for immediate feedback on their performance. Businesses can also add a review when job seekers are given low ratings. Job seekers with lower ratings can subsequently improve their ratings by attending courses organized by mywork and its partners. If job seekers do not show up for the gig, they are suspended from the platform.” With this progressive approach to solve this issue, mywork hopes that businesses will continue to have a pleasant experience on the app.
The mywork app is available on the Apple AppStore, and on Google Play. Consumers are able to download the app for free, while businesses can trial the service at an initial fee of $9.90.
Source: MyWork Global
Edited by: G. Davila
