Proptech firm Stitch, which uses WhatsApp, warns of data breach

August 25, 2019
Share this Post: 

There's a proptech product that was recently invented that uses WhatsApp to connect with agency teams immediately after a lead is posted on a portal.

However, the firm behind the product says some agencies currently using staff members’ personal WhatsApp accounts risk breaking GDPR data protection laws

Stitch says using WhatsApp is not only an effective way of communicating within a sales team, but is also a means of communicating with sellers and buyers because - it claims - “it is becoming increasingly challenging to contact customers by phone or email.”

It creates what it calls “a team inbox” on its platform, allowing anyone in the team to see a lead and generate a WhatsApp response to customer and other team members; a bot makes an initial response to out-of-hours leads. 

Read more here

Join us November 12-15 for the Property Portal Watch Conference Madrid 2019.

Blue Banner 899 Euros Madrid Ppw 2019

Read more

August 25, 2019

Subscribe to our mailing list to get the famous, free Friday newsletter!

News and analysis to help build better online marketplace businesses, in your inbox, every Friday

Related News

Nils K
Ringier's Nils Körber on ArtificiaI Intelligence, Training the Machine, and Talking about Problems

"What would you do with one million interns?" The award for the best question at the PropTech and Portal Watch...

Read More
Untitled Design 13
As OnTheMarket Hits 15,000 Advertisers, Zoopla Fights Back with Big Agency Deal

The British property portal Zoopla has announced a new long-term listings deal with Dexters, one of London's top agencies with...

Read More
Untitled Design 12
LeBonCoin Suffers Data Leak and Boliga Comes Under Cyber Attack on Same Weekend

LeBonCoin, the leading French horizontal marketplace owned by Adevinta, has acknowledged that some of its users' personal information was exposed...

Read More
Number 2S Challenging Hero Image 2
Analysis: Can Zoopla, Realtor.com and Domain See Off Challengers and Close the Gap to Market Leaders?

Well-funded challenger portals have been generating a lot of headlines in the industry recently. CoStar has been explicit about its...

Read More

Editor's Pick