Shiftboard, a provider of enterprise workforce scheduling software, has released a new, completely redesigned mobile-first user experience (UX). The shift to a mobile-first UX radically improves the productivity of both managers and workers by increasing their ability to quickly respond to changing dynamics within complex scheduling environments. Many companies have scheduling operations supported by multiple people and roles. Shiftboard’s new UX caters to the specific needs of three key roles which include schedulers who need access to advanced functionality, line-managers who oversee day-to-day schedule management, and shift workers of all types who need anytime, anywhere access to their schedule.
As highlighted in a recent Deloitte Insights article, today’s enterprise line managers and workers are constantly on the go and need solutions that can be as mobile as they are, whether they’re in a production facility, hospital, visiting remote sites, or around the office.
“Enterprise workforce operations are very dynamic with the need to make on-the-go scheduling changes immediately. Providing an enhanced mobile experience is critical to meeting these needs,” said Dorothy Pults, Director of Product for Shiftboard. “The power and agility of our new mobile-first UX makes it a great fit for enterprise organizations to respond to day-to-day scheduling changes while maintaining vital communication with their workforce.”
Shiftboard tackles the complexity of enterprise scheduling by providing three distinct user experiences:
- Admin View: Provides advanced capabilities and configurability for “power” schedulers, and system administrators.
- Manager View: Enables line managers to quickly handle daily scheduling tasks such as filling open shifts, confirming and managing call-outs, and approving time cards.
- Worker View: Provides shift workers with a simple, intuitive interface to check schedules, confirm assignment details, swap shifts, and clock in and out.
Shiftboard’s new UX features a mobile-first design, simplified navigation, streamlined workflows, and a new filtering paradigm enabling information to be found quickly. Extending across web browsers, iOS and Android phone apps, the new UX was based on direct customer input and market research, ensuring the design met the needs of dynamic workforces.