“Clients rely on Mercer to help create and maintain a thriving workforce and as their needs evolve, they want to be regularly exposed to new ways of thinking and to new tools and services,” said Barb Marder, Global Innovation Leader for Mercer.
Talmix already uses hard skill datasets like specialist experience, sector knowledge, functional expertise, numbering hundreds of thousands of data points, as part of its Talent Intelligence processing to generate matches to business requirements posted on its platform.
The Toronto-based firm will be rebranded as Aquent DEV6 and join Aquent Studios, the company's creative and digital execution agency, in delivering application development and user experience (UX) services to Aquent's and Vitamin T's clients.
The two companies plan to bring IBM's Watson Career Coach AI platform to Kronos' workforce management software suite Workforce Dimensions to help improve employee retention, especially for hourly workers who have a significantly higher turnover rate than salaried employees.
Baxter is a veteran leader of complex, large-scale customer service operations, having spent more than 25 years leading international organizations of more than 10,000 employees, and implementing impactful customer engagement models across multiple continents.