While car brands are stimulating interest in electric vehicles, the study suggests online engagement needs to improve, such as through live video, to encourage browsers to get behind the steering wheel.
Designed to ensure dealers keep pace with customers, whose expectations and shopping behaviours have shifted significantly in the digital era, the eBay Motors Group will combine the best of eBay Motors, Gumtree Motors and Motors.co.uk and its network.
Speaking at the time Swansway Director, David Smyth, said: “As a motor dealer group with a large number of premium franchises, we take many pre-owned cars in as part exchanges and Motor Match allows us to give retail customers the opportunity to purchase these excellent cars."
Recently the Financial Conduct Authority released an assessment of the insurance industry, which lifted the lid on loyalty penalties, revealing insurers have been subjecting loyal customers to big premium hikes, knowing they are less likely to switch providers.
“Uber has made a number of positive changes and improvements to its culture, leadership, and systems in the period since the Chief Magistrate granted it a license in June 2018,” London's transportation regulator said.