Sending an email to Uber's support isn't always the best means of contacting the ride-hailing giant, should there be a scary or infuriating event which warrants getting in touch with the company. Uber has been testing new “Premium Support” features. In an article by TechCrunch, Uber admitted to running two small support pilots, with the first beta testing a hotline available 24/7 and the second beta testing support from specially trained experts via Uber's in-app support feature. Riders are able to contact support through the app as they normally would but receive faster, more personalized service. These are only available to some of Uber's most frequent

AliroGroup recently launched AliroVets, an employment referral platform to focus specifically on helping veterans and their families find post-military career opportunities. "Veterans should be a hiring priority for every company because of their personal responsibility, leadership and problem-solving skills," said Robert Archibald, AliroGroup's CEO. "But how does a private sector HR manager translate the skills of a 'gunnery sergeant' into a civilian job?" "Qualified veterans are missing out on great opportunities. 71% of veterans believe they're at a disadvantage in the job market today, and 41% of veterans feel their military experience isn't understood by hiring managers. We don't want

A new ruling by a federal appeals court in an Arizona case has concluded that anonymous online comments about employers, and others, may not be as anonymous as we were once led to believe. Recently, Glassdoor.com, which provides both job listings as well as reviews of companies, went to court in an attempt to block federal prosecutors from obtaining the names of individuals who had posted anonymous comments about their company (specific company not mentioned in court papers) on the Glassdoor site. Attorneys for Glassdoor, argued that the individuals who made the comments did so with the understanding that they would not

As part of efforts to help ex-offenders successfully re-enter society, Arizona is partnering with Uber on an “Uber for Jobs” pilot program. The initiative, which will be funded through a $5,000 donation from Uber and equal match from the state, is designed to offer former inmates rides to verified employment events such as a job interview or first day of work. Lack of transportation has been identified as a significant hurdle for many individuals looking to re-enter society in Arizona. According to a survey of over 400 inmates at the Arizona State Prison in Florence conducted by researchers at ASU,

CorSource, provider of integrated talent, staffing and development services, recently announced new ownership and the introduction of Staffing Lifecycle Management, a new, freely available process framework that aligns technology staffing and contract services to better meet business objectives. In addition, Andrew Hermann, the company's president since 2014, heads up an ownership group that has acquired the majority interest in CorSource, one of Portland's longest active staffing firms that were founded in 1994 as ProDx. Terms of the acquisition are not being disclosed. "I am excited for this opportunity to take CorSource to its next chapter of success, and for

  EmpowerPoints, a leading incentive and engagement company, has announced the release of a simple yet powerful employee-survey tool that revolutionizes the way companies learn about the workplace from the perspective of their employees. "When it comes to problems arising in your workforce, you can't fix what you can't see," says EmpowerPoints founder and CEO Ruben Navarrete. By integrating the new employee survey tool into the existing EmpowerPoints incentive system, EmpowerPoints enhances productivity, improves retention, skyrockets morale, and allows employers to keep their finger on the pulse of how employees are thinking and feeling about the company and their work

nextSource, a workforce solutions company, recently announced a strategic partnership with DCR Workforce (DCR), creators of Smart Track VMS. Smart Track VMS is acclaimed among operations, HR and procurement executives for providing a single, unified approach to procure, manage, and analyze contingent workforce programs. By entering into the partnership with DCR, a leader in the VMS software market, nextSource adds significant additional value to its portfolio of solutions, which include: managed services programs (MSP), services procurement/statement of work (SOW) management, worker classification, employer of record (EOR) services. "nextSource seeks to partner with best-in-class VMS technologies to ensure that our clients'

Arlington, Texas and West Sacramento, California have selected Via, the leading technology developer and provider of dynamic on-demand shared rides, to launch a pioneering comprehensive on-demand public transit solution for both cities. In Arlington, the new Via service will launch within a month, replacing the city's single-route bus service and offering transportation options in areas of Arlington where none existed before. In West Sacramento, Via is working closely with City staff to design a groundbreaking fully dynamic city-wide service that will complement other public transportation options. Residents across both cities will soon be able to use the Via app

Monster recently announced the addition of the Monster Job Search App, which the company says helps candidates search and connect with opportunities on-the-go, making it possible to apply for jobs from mobile phones. According to Monster, more than 50% of candidates who start the job application on a mobile, give up on the process. Working with its expert mobile division, Jobr, Monster has created a smartphone app that uses the familiar swipe function found in popular dating apps, such as Tinder, to address this issue. Monster claims its new approach removes the friction from the job application process, making it

Glassdoor, one of the world's largest and fastest growing job sites 1, has opened the company's newest office in Chicago's rapidly developing Fulton Market District. Located at 1330 W Fulton Street, the office is currently home to 200 people, primarily focused on sales-related functions. "It's been incredible to witness Glassdoor's Chicago expansion. In less than two years, this office has grown into one of Glassdoor's largest employee centers with a dynamic and talented group of people dedicated to helping companies recruit and hire," said Robert Hohman, Glassdoor CEO and co-founder. "We selected Chicago because of its Midwest location, its vibrant community, and