The provider of tools and solutions that connect business performance to talent optimization, Global Skills X-change Corporation (GSX), has recently announced the premiere of the Certified Mission Critical Operator (CMCO) program. Mission Critical Operators ensures that data center facilities, technology, and processes all run smoothly for any group that needs data access that is continuous and on-demand in nature.
Seeing the rapid increase in mission-critical data centers, the U.S. Department of Labor’s Employment and Training Administration funded a program to address the growing need for qualified operators. An industry-wide process, including input from major data centers users such as AT&T and Duke Energy, was executed to develop a list of the knowledge areas every Mission Critical Operator must master to be effective, including maintenance, reporting, and incidence response.
David Wilcox, President, and CEO of GSX stated, “The CMCO program is a valuable tool for the data center industry. An outage in a mission-critical data center would have devastating consequences on the business operations of organizations housing data there. To minimize these risks, the CMCO program was developed by data center experts to address the existing skills gap and ensure certified operators meet required standards. The CMCO designation also provides hiring managers knowledge that successful candidates are able to perform foundational operational tasks within a mission-critical environment.”
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