EaseMyTrip also keeps users informed of price reduction or increases and dates when fares may be cheaper.
KLM claimed an airline first with its integration with WhatsApp for Business back in 2017 and uses the platform for confirmations and boarding passes as well as booking requests.
The carriers says it is getting 15,000 new subscribers every day.
TIC, a specialist in B2C communications technology, integrated WhatsApp last year, enabling its airport customers to communicate with passengers on flights and other services via the platform.
The messaging service is also adopted across the hotel industry but predominantly for post-booking services.
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