D-EDGE partners with PayPal to offer a better way to pay for bookings

May 27, 2019
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D-EDGE, a digital solutions provider for the hospitality industry, has entered a partnership with online merchant, PayPal, to create a better way to pay for a booking from any device.

In most of today’s e-commerce business, payment is done at the time of purchase — not at the time of consumption. This practice constitutes one of the main impediments to revenue growth for hoteliers due to its negative effects:

  • High cancellation rate: According to recent research by D-EDGE, over 23.5% of the bookings of independent hotels and 35% on-the-books revenue is cancelled before arrival.
  • Fraudulent bookings: As the booking is not engaging the end user, some hotels may be the victim of unscrupulous visitors booking long-term stays (20 days or more) just to feed their Visa’s demands for example.
  • Cash flow impact: According to the recent D-EDGE’s survey, average booking time (lead time) on hotels’ brand website is 37 days (which means 37 days of missed cash flow).

To cope with these issues, hoteliers should encourage payment at the time of booking and widen the form of payment accepted. It would also be the response to the growing demand from the end travelers: 59% of them will book somewhere again if they are able to pay quickly the first time.

D-EDGE and PayPal have partnered to enable hoteliers to accept payments quickly on their hotel website, from almost anywhere around the world, in a secure manner. It also enables hoteliers who do not have a PayPal account to create theirs in a few minutes and manage it directly from their D-EDGE platform.

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May 27, 2019

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