Indeed France unveils new results of AI interviewing

Indeed, the world's leading job search engine, recently conducted a study on the French workforce and artificial intelligence (AI). The results this study make it possible to make a primary assessment on the visions, expectations, and fears of the French when it comes to the integration of AI in working society.

The 1940 respondents were able to express themselves on the issue of recruitment, imagining a job interview conducted with artificial intelligence.

While the majority of respondents clearly show a preference for human contact during recruitment, the study reveals more surprising answers:

• Forty-one percent of respondents believe that an AI would be at least as competent as a human, or even more, to assess their personality in a job interview. This means that 4 out of 10 French do not consider that a human is more insightful than an artificial intelligence in the field of human relations.
• 26% of French respondents believe that an AI would understand at least as well as a human, or even more,  their motivations during a job interview.
• 11% think that between a human and an AI, it is the AI ​​that would make the best decisions to recruit competent employees. A figure to be compared with this other result: 67% of respondents think that a human being has more prejudices on their interlocutor than an AI, which could lead them to make choices with less awareness than their AI counterpart.
• Regarding the emotions felt during the job interview, 41% of French people say that they would be less stressed if they faced an AI, which shows how much human judgment can impress and anguish a wide from job seekers. This is not trivial when we know how much stress can be lost during an interview and jeopardize the chances of success of job seekers.
• Regarding the overall trust given to the recruiter, 14% of those surveyed said that they would trust an AI more than a human.
• Finally, 1 in 7 French workers think they would be more likely to be hired with an AI than with a human. This figure highlights the proportion of the population that has lost hope of being recruited by humans, whether because of prejudices and discriminations that are unfavorable to them, or even because of a more patchwork journey (such as periods of unemployment, short contracts, lack of coherence of the different experiences between them, etc.)

If the share of the French welcoming with enthusiasm and hope the prospect of being recruited by an artificial intelligence remains a minority, it is nonetheless symptomatic breaches of trust, justice, and fairness that many French sadly seemed to have faced when they were looking for a job.

Methodology

Conducted between March 13 and 14, 2019, this survey was conducted among 1,940 people representing the French population and aged at least 18 years. The quota method and the adjustment were applied to several criteria such as sex, age, socio-professional category and region.

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